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Leadership, Learning, Professional Development

Cultivate a Learning Culture

It takes time and strategy to foster a workforce that embraces technology modernization. Here’s expert advice from three government leaders.

March 20, 2023
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Susan Kirby-Smith
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Tags: Digital Transformation 2023, learning culture, learning paths

Artificial Intelligence, Emerging Tech, Tech

How Agencies Are Driving Innovation to the Edge

Top agencies are leveraging cloud, AI and machine learning to deliver services quickly and effectively, at the far reaches of operations. Read how the Air Force and NASA are innovating at the edge.

March 16, 2023
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John Monroe
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Tags: Digital Transformation 2023, edge computing, Red Hat

Cloud, Innovation, IT Modernization

Supercharge Your Agency Service Management

Cloud solutions can help agencies meet fluctuating constituent demands — and be more responsive and efficient.

March 14, 2023
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Candace Thorson
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Tags: Adaptavist, Atlassian, Constituent services, Digital Transformation Guide 2023

NextGen

Career, Innovation, Leadership, Learning, Professional Development

What’s on Tap for NextGen? Explore the Keynote Sessions

Join us at the upcoming NextGen Government Training Virtual Summit on May 10, 2023. Registration is free and open to everyone. 

March 13, 2023
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Megan Pleasant
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Management Minutes with Mika

Career, Communications, Leadership, Learning, Professional Development

Maintaining Your Well-Being in the Workplace

This video offers workplace wellness advice from government workforce expert Mika Cross.

March 10, 2023
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Megan Pleasant
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Tags: Management Minutes with Mika

Checklist

Cloud, Cybersecurity, Emerging Tech, IT Modernization, Tech

What Type of Cloud Is Right for Your Agency?

This checklist shares the advantages of cloud types to pick the right one for your agency.

March 7, 2023
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Megan Pleasant
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Citizen Engagement, Communications, Digital Government, Workplace

Seniors, Accessibility and CMS

Older Americans often have sight, hearing, mobility and cognition disabilities that make internet use difficult. The Center for Medicare & Medicaid Services (CMS) is making its web presence more senior citizen-accessible.

March 7, 2023
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Mike Gifford
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Tags: accessibility, aging, disability, medicare, Section 508, seniors, usability

gears

Communications, Emerging Tech, Innovation, IT Modernization, Leadership, Learning

Customers Come First With a Human-Centered Design Approach

This infographic explains the basics of human-centered design and its importance to customer service.

March 6, 2023
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Megan Pleasant
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Management Minutes with Mika

Career, Communications, Leadership, Professional Development

A Rejection of Hustle Culture – Discussing Quiet Quitting in the Workplace

Hear from a workplace expert about the impact of quiet quitting on the workplace.

March 6, 2023
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Megan Pleasant
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Tags: Management Minutes with Mika

AI

Citizen Engagement, Digital Government, Emerging Tech, IT Modernization, Tech

At Your Service: A Case for As-a-Service Solutions

This report details how as-a-service solutions can save agencies time and money while increasing efficiency.

March 6, 2023
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Megan Pleasant
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