On GovLoop Insights’ DorobekINSIDER: We are constantly hearing about how the polarization in Congress is making it impossible for anything to get accomplished. Are there any issues that can be not only agreed upon by our officials but also acted upon and implemented? The NAPA and the ASPA came together on this very question andRead… Read more »
We’ve probably all seen Charlie and the Chocolate Factory. The movie showcases imagination, creativity and the freedom to try new things and experiment. That’s the same idea as the TSA’s IdeaFactory. The 5-year-old program was one of the first true government 2.0 technologies. Megan Kenny is the Acting Program Manager for the Office of TrainingRead… Read more »
2 weeks ago we welcomed baby Ressler into the world. As one imagines, it’s a stressful time in the hospital and we had to spend a couple extra days for a potential scare that turned out fine. In general, we had great customer service during our stay so I wanted to share 4 elements ofRead… Read more »
On GovLoop Insights’ DorobekINSIDER: Sick of going to one government bureaucracy for a service only to get passed along to another and yet another? Wonder why government doesn’t communicate across agencies to provide a centralized service to you? New Zealand came up with a solution. You’ll meet the man behind it. Click here for theRead… Read more »
The Labor Department’s Office of Disability Employment hosted a webcast, Policy Development Think Tank Webcast: New Strategies for Successful Collaboration, as part of the ePolicyWorks initiative. DorobekINSIDER’s Chris Dorobek hosted the panel. The panelists outlined their perspectives on the use of new and innovative open government strategies for policy developments. On the Panel: GB: GadiRead… Read more »
Post Highlights Google supporting A Platform for Good How do we define a digital citizen? The importance of the Athenian Oath and citizenship In a recent Google Public Policy Blog, Let’s Stand on a Platform for Good, Google announced they are sponsoring, A Platform for Good. The post states: At Google, we believe in theRead… Read more »
Welcome to GovLoop Insights Issue of the Week with Chris Dorobek… where each week, our goal is to find an issue — a person — an idea — then helped define the past 7-days… and we work to find an issue that will also will have an impact on the days, weeks and months ahead.Read… Read more »
Post Highlights GovLoop is celebrating Customer Service Week October 1-5 Stay Tuned for GovLoop blogs, forums, discussions and our daily newsletter all Customer Service Related Blog post highlights some of GovLoop’s Customer Service Resources National Customer Service week is October 1-5. Every year, the first week in October National Customer Service Week is celebrated. SinceRead… Read more »
I stumbled upon the graphic, the “History of Social Media.” The image comes from Jump Media. Be sure to click the image to explore the infographic in depth. As you can see, people have been using social media for centuries. The desire to connect, share and collaborate is something that is innately human. Many ofRead… Read more »
Earlier this month, GAO released a report highlighting progress on the E-Government Act. The report provides on some insights about the history of the E-Government Act, and some useful information for agencies going forward. The E-Government Act was signed into law in 2002, with the intentions of making information more accessible for citizens on theRead… Read more »