Text Finds a Way: How to Break Through and Connect With Your Community
How can we communicate with people impacted by a project when the rest of the planet is also vying for their attention? The answer might be simpler than you think.
How can we communicate with people impacted by a project when the rest of the planet is also vying for their attention? The answer might be simpler than you think.
“It’s imperative for agencies to reach people regardless of where they live, their technological capabilities, or financial resources.”
Maricopa County needed to identify the most vulnerable areas in the county and promote optimal vaccination sites to the public.
No one wants to hunt for the right answer when the clock is ticking. Yet too often, government employees and their customers do just that.
It’s important to stop and consider whether we should make a commitment, before we actually do. Here are seven questions to ask ourselves.
What really struck me was how these values connected to my current job. I was a bit lost in the pandemic and feeling unhappy at my current position, and I wasn’t really sure why.
“It’s also important to recognize that customer experience isn’t just an IT problem. It has to be much more than dumping it on the IT team to ‘fix the website.’”
If your goal is to stay up to speed on trends in public participation and community engagement, vendor calls can be your connection to the larger community engagement practice.
It doesn’t matter if you can knock down all the silos within an organization. If you give people insights, can they use them?
The term “life-work integration” has replaced the notion of “work-life balance.” But what does the new concept mean — and how can we achieve it?