Flexibility, Equity Are Keys to Gov Being an Employer of Choice
Sensitivity to workers’ and the public’s needs are a necessity for agencies. Two government leaders share how they prioritize both.
Sensitivity to workers’ and the public’s needs are a necessity for agencies. Two government leaders share how they prioritize both.
One of the goals of Open Data Day is to encourage the adoption of open data policies in government. In that spirit, it’s important to highlight the inspiring work of the people and agencies who are bringing open data policies to life.
Adopt a beginner’s mindset, rethink “rip and replace” and embrace self-service.
Here are three exercises that can help you ramp up people analytics capabilities and shift toward adopting a true customer experience mindset.
The city of Modesto, California used mobile apps powered by geospatial technology to identify homeless populations and improve outreach and services.
Here are three ways agencies can prepare for and avoid ransomware attacks disrupting their product and service delivery to constituents.
Have you ever considered if she actually had some worthy management skills? Well, I did, using the gold standard of management principles.
GovLoop is looking for readers to share their insights and experiences around looking for new jobs. Your submissions will be kept anonymous.
How can agencies continue an inclusive journey to deliver multichannel, human-centered services at a scale unlike any organization before?
Government officials often talk broadly about improving customer experiences, but the Biden administration has unveiled an executive order (EO) that offers a detailed vision of what that means.