The public-sector workforce is undergoing a revolution, said the director of the U.S. Office of Personnel Management during GovLoop’s recent NextGen virtual summit. Her agency is doing specific things to attract and retain young talent that often have little interest in government work.
Change management projects can seem overwhelming. What’s needed for success is someone who understands processes, operations — and people.
Leaders of hybrid workforces need to keep employees engaged and productive whether they work from home or in the office. Here are tips on how to do that.
The pandemic taught us that federal, state and local public health systems all suffer from fractured data collection. A centralized approach is far better — for many reasons.
Many people are just trying to “get through” remote or hybrid work, hoping that the past will reappear. It won’t, a government expert told GovLoop recently, but there are ways to adjust to hybrid work’s peculiarities.
Government has been slow to embrace the power of communication in its CX efforts. This must change. If the government wants to build trust through CX, it must start with communication. Anything less will fall short of the mark.
Check out this guide, which explains the concept of a deterministic protection platform and best practices for putting it to use.
Workplace culture may seem beyond your control, but if you’re a manager, you’re the one who can make a difference.
The President’s Management Agenda (PMA) is largely focused on the experience people have with government. There is one goal to strengthen and empower the Federal workforce and another focused on delivering excellent, equitable, and secure Federal services and customer experience. These two goals are closely linked as the better experience employees have, the better service… Read more »
High recidivism indicates something isn’t working in our jails. Technology can help break the prison-to-prison pipeline.