Join GovLoop as We Celebrate National Customer Service Week

Post Highlights GovLoop is celebrating Customer Service Week October 1-5 Stay Tuned for GovLoop blogs, forums, discussions and our daily newsletter all Customer Service Related Blog post highlights some of GovLoop’s Customer Service Resources National Customer Service week is October 1-5. Every year, the first week in October National Customer Service Week is celebrated. SinceRead… Read more »

GAO Releases Report on Status of E-Government Act

Earlier this month, GAO released a report highlighting progress on the E-Government Act. The report provides on some insights about the history of the E-Government Act, and some useful information for agencies going forward. The E-Government Act was signed into law in 2002, with the intentions of making information more accessible for citizens on theRead… Read more »

Another Postal Service Default? DorobekINSIDER 7 Stories

On GovLoop Insights’ DorobekINSIDER: 10 easy steps to creating a quality government mobile app. Inside tips from Agilex’s CIO Tim Hoechst. Click here for the full recap. One of the more worrisome aspects of sequestration has been the lack of transparency in how these massive, across the board cuts will impact projects and programs throughoutRead… Read more »

VA Wrongly Sent Sequestration Cut Letters — DorobekINSIDER’s 7 Stories

On GovLoop Insights’ DorobekINSIDER: Leadership lessons from successful federal leaders. The Partnership for Public Service has sat down with the Service to America Medal winners to find out what leadership tactics work and which ones don’t. Click here for the full recap. Sequestration 101 — how many of you actually know what happens if sequestrationRead… Read more »

Sequestration 101 — Do you actually know how it would work?

Be honest. You have heard us all talking/worrying/complaining about the potential for sequestration since August of 2011, but do you actually know how it would work? I, for one, only had a loose understanding of the process. Todd Harrison is a senior fellow at the Center for Strategic and Budgetary Assessments. He gave Chris DorobekRead… Read more »

Announcing 2013 “Path to PMF” Guide & Interactive Website

Are you an agency PMF coordinator? Current graduate student or recent graduate? Thinking about applying for 2013 PMF? If so, I have a resource for you. I’m excited to announce the new 2013 “Path to PMF” Guide & Website. Created in partnership with the Robertson Foundation for Government, it is designed to help provide informationRead… Read more »