I don’t have kids yet (but one on the way). However, lots of my friends do and one of their biggest worries is schooling. What school should their kid go to? X or Y? Public, private, charter school? Which of the 10 options should they send their kid too? So I thought it was fascinatingRead… Read more »
Across the last year, improving customer service and increasing transparency have been two major priorities for organizations. Given this, I was curious to know what agencies were actually doing. As I was scrolling through some of the Customer Service Plan Signature initiatives, I came across HUD’s Ideas in Action. I immediately liked this plan asRead… Read more »
Hey there. I’m Emily Jarvis — the producer of the DorobekINSIDER — and welcome GovLoop Insights’ DorobekINSIDER… where we focus on six words… helping you do your job better… Chris Dorobek is out of the office this week, but we couldn’t leave you hanging. So I’ve compiled some of the best interviews and topics fromRead… Read more »
IBM recently released its Global CEO Study “Leading Through Connections,” which compiles interviews from over 1,700 CEOs in 64 countries across 18 industries, including the public sector. The report looks at how leading CEOs are responding to an increasingly open and interconnected world, where customers, employees and partners are all connected to the organization inRead… Read more »
Hey there. I’m Emily Jarvis– the DorobekINSIDER producer — and welcome GovLoop Insights’ DorobekINSIDER. Chris is out of the office this week on vacation. But we couldn’t leave you hanging. So I’ve compiled some of my favorite interviews on Big Data. It’s the latest buzzword to take over government. And it’s making a big splashRead… Read more »
This is the second post in a series of blog posts and podcasts talking through the recent GovLoop Guide to Workforce Planning. Be sure to take a listen to the podcast below and view the guide. You can find more HR resources by visiting the GovLoop Guide to Workforce Planning Homepage. The first section ofRead… Read more »
GovLoop Research Report: Re-Imagining Customer Service In Government GovLoop is proud to announce our latest resource, The GovLoop Research Report: Re-Imagining Customer Service in Government. In this report, experts in the field provide insights and best practices to improve customer service in government. Be sure to check out the home page to view additional resourcesRead… Read more »
Today I had the pleasure of attending the Paralyzed Veterans of America (PVA) “Kids Day” event. The event was a wonderful and inspiring event to attend. Kids Day is an annual special event that is part of the National Veterans Wheelchair Games. Each year a day is set aside to introduce children with disabilities toRead… Read more »
In this increasingly interconnected world people are used to accessing information quickly and easily. In turn, governments across the world are working to deliver information in a way that is more accessible, transparent and interactive to engage citizens. One way many governments are sharing information and communicating with citizens is through interactive maps. In aRead… Read more »
Ah the telephone. While I’m not a big fan of it, it’s still essential to getting the job and comes in handy especially when someone is avoiding your email (we all get a ton of email a day but much fewer phone calls). A big part of using the phone is the dreaded voicemail. InRead… Read more »