How to Leverage Technology to Improve Customer Service

GovLoop Research Report: Re-Imagining Customer Service In Government GovLoop is proud to announce our latest resource, The GovLoop Research Report: Re-Imagining Customer Service in Government. In this report, experts in the field provide insights and best practices to improve customer service in government. Be sure to check out the home page to view additional resourcesRead… Read more »

GovLoop Guide to Workforce Planning: Being Prepared for Changes to the Workforce

This is the third post in a series of blog posts and podcasts talking through the recent GovLoop Guide to Workforce Planning. Be sure to take a listen to the podcast below and view the guide. You can find more HR resources by visiting the GovLoop Guide to Workforce Planning Homepage. To craft a well-definedRead… Read more »

4 Lessons from Data Center in a Box

Yesterday, I was lucky enough to check out a new data center in Tampa, FL. Nope it wasn’t a huge facility – it was literally a 20 foot POD on a trade show floor in the convention center. It’s a product from HP called the HP Performance Optimized Data Center (POD) (i.e. data center inRead… Read more »

2 Big Questions: What’s the future of the desktop and can Superheros teach you about leadership?

On Today’s Edition of the DorobekINSIDER The future of the desktop: what the changes will mean for how you work. Insights from Cisco, Citrix and NetApp. Click here for the full story. Feds go to the movies — how you can learn leadership techniques from the summer blockbusters with Tom Fox from the Partnership forRead… Read more »

Cisco, Citrix and NetApp weigh in on the Future of the Desktop

What is the future of the desktop sitting on your desktop? GovLoop Insights’ DorobekINSIDER talks three experts — via Cisco’s TelePresence, no less — about how things are changing… and what it means to the way government works. Panelists: Dan Kent is the Chief Technology Officer at Cisco. David Smith is the CTO for CitrixRead… Read more »

DorobekINSIDER: 7 stories you need to know: Senate Punts on Appropriations Bills

The SEVEN stories that impact your life for Wednesday the 11th of July, 2012 Senate Majority Leader Harry Reid says it’s unlikely that any of the 2012 appropriations bills will get passed before the November elections. The National Journal says Reid blames House Republicans for drafting appropriations bills under the overall spending cap agreed duringRead… Read more »

The rise of the Chief Innovation Officer and the grim outlook for federal contractors

On today’s edition of the DorobekINSIDER We have CIOs, CFOs — does there need to be a chief innovation officer? We’ll talk about what the position is and how it might work. Click here for the full story. The outlook for government contractors might be grim, but there are some areas of growth. We’ll takeRead… Read more »

Contracting Outlook — Is it the Worst of Times?

Budget cuts, steep competition and the economic downturn are hitting contractors hard. That means that the window of opportunity is getting harder smaller. So what is the outlook for government contracting? Lisa Dezzutti is the President and CEO of Market Connections. Market Connections conducted a national online survey of 272 federal government contractor business developmentRead… Read more »