Making Open Government Count – 3 takes

Hey there. I’m Emily Jarvis– the DorobekINSIDER producer — and welcome GovLoop Insights’ DorobekINSIDER… where we focus on six words… helping you do your job better… Chris Dorobek is out of the office today on vacation. But we couldn’t leave you hanging. So I’ve compiled some of my favorite interviews on open government. On Today’sRead… Read more »

HUD Ideas in Action: Empowering Employees to Improve Service

Across the last year, improving customer service and increasing transparency have been two major priorities for organizations. Given this, I was curious to know what agencies were actually doing. As I was scrolling through some of the Customer Service Plan Signature initiatives, I came across HUD’s Ideas in Action. I immediately liked this plan asRead… Read more »

New IBM Report: Leading Through Connections

IBM recently released its Global CEO Study “Leading Through Connections,” which compiles interviews from over 1,700 CEOs in 64 countries across 18 industries, including the public sector. The report looks at how leading CEOs are responding to an increasingly open and interconnected world, where customers, employees and partners are all connected to the organization inRead… Read more »

Breaking Down Big Data — 3 Experts Weigh In

Hey there. I’m Emily Jarvis– the DorobekINSIDER producer — and welcome GovLoop Insights’ DorobekINSIDER. Chris is out of the office this week on vacation. But we couldn’t leave you hanging. So I’ve compiled some of my favorite interviews on Big Data. It’s the latest buzzword to take over government. And it’s making a big splashRead… Read more »

The Importance of Strategic Planning for your Workforce – How Does Strategic Planning Work at Your Agency?

This is the second post in a series of blog posts and podcasts talking through the recent GovLoop Guide to Workforce Planning. Be sure to take a listen to the podcast below and view the guide. You can find more HR resources by visiting the GovLoop Guide to Workforce Planning Homepage. The first section ofRead… Read more »

How to Overcome Cultural Barriers to Improve Customer Service

GovLoop Research Report: Re-Imagining Customer Service In Government GovLoop is proud to announce our latest resource, The GovLoop Research Report: Re-Imagining Customer Service in Government. In this report, experts in the field provide insights and best practices to improve customer service in government. Be sure to check out the home page to view additional resourcesRead… Read more »