Social Media CAN help Catch Crooks, Using Twitter to Track Diseases and Women in Technology

Social Media CAN help Catch Crooks, Using Twitter to Track Diseases and Women in Technology by GovLoop Insights On today’s program Monday April 9th, 2012: Using social media to track down bad guys… We told you about the TAG Challenge a few weeks ago. It was made possible by a State Department grant. The challengeRead… Read more »

Join Our Research Study: Can Government Create Great Customer Service?

Take 5 minutes and help us, help you. Take the GovLoop Customer Service in Government Survey. Survey Link I’m conducting a research study on “Re-Imagining Customer Service in Government.” Our study hopes to understand current trends in government customer service and opportunities for improvement.The results of this survey will be used to create a GovLoopRead… Read more »

Outraged by the GSA spending scandal? Insights from a former GSA Commissioner

The DorobekINSIDER Issue of the Week: The Washington Post has declared that GSA clearly had the worst week in Washington. This week, GSA administrator Martha Johnson resigned amid allegations of excessive spending at a conference. GSA Inspector General Brian Miller issued a report detailing contracting irregularities and excessive spending after a Las Vegas conference. TheRead… Read more »

3 Lessons Learned for Government Communications

I just watched a video from GovDelivery client Ann Marie Felicio, Public Affairs Specialist at Tricare. Ann Marie explains some of the benefits of GovDelivery and their products and services. There are a lot of interesting take-aways from the video, and it is interesting to consider how technology is helping to leverage efficiencies how agenciesRead… Read more »

Can tech create Democracy? 10 Leadership Commandments from an Admiral

It’s Day Three of FOSE week and the DorobekINSIDER is there brining you the inside scoop at the annual government IT conference and trade show. Chris has been tweeting up a storm and you can follow him @cdorobek. FOSE has been producing some great panels. And the Former Senator Senator from Maine George Mitchell’s panelRead… Read more »

10 Questions Every Project Manager Should Ask

At some point in our careers, we are all project managers. Our leadership style shines through and we are tasked to lead a team towards success. Every project is different, requiring you to tap into a different skill set and inspire those around you to perform. As you take on new and more challenging projects,Read… Read more »

Charting the future of Tech — with Federal CIO Steven VanRoekel

Federal Chief Information Officer Steven VanRoekel kicked off the FOSE conference. He did a pretty amazing presentation, going through the history of technology. He actually pulled out an overhead projectors — yes, really. Apparently they found one in a White House closet. Then he used ASCII. Then PowerPoint. And then an iPad… to show theRead… Read more »

What Impact Will Social Media Have on the 2012 Elections?

A couple weeks ago, the National Conference of State Legislatures (NCSL) asked me to share my perspective on the elections this fall and the role that social media will play in the outcomes. The full interview can be found here, but I wanted to share some relevant excerpts below and get some conversation going onRead… Read more »

How Does Contracting Impact Human Capital Within Your Agency?

Recently I read a memo written by Peter Orszar, former Director of the Office of Budget and Management. In the memo, Orszag has identified that the goal for government is to find the optimal mix of public and private resources to deliver the highest level of service to citizens. He also cautions that an overrelianceRead… Read more »