GovLoop is proud to announce our latest resource, The GovLoop Research Report: Re-Imagining Customer Service in Government. In this report, we interviewed 11 government employees and conducted an online survey of 138 government employees from our GovLoop community. Customer service is a core function of government. With government customers having heightened expectations of the levelRead… Read more »
Today on the DorobekINSIDER BYOD — bring your own device. It is something that could be possible, but there are issues. We’ll talk to somebody who is actually doing it, Kimberly Hatcher at EEOC. Click here for the full post. There are challenges facing federal agencies, but there are many challenges facing cities and countiesRead… Read more »
Right now federal, state and local governments are plagued with similar problems: tight budgets, implementing new technologies, utilizing social media and dealing with low public support. But there are some big differences too. Ron Carlee is the Chief Operating Officer at International City/County Management Association. He told Chris Dorobek on the DorobekINSIDER program there areRead… Read more »
The SEVEN stories that impact your life for Tuesday the 5th of June, 2012 Federal unions are combing through a new House spending bill for any hints of extending the government-wide pay freeze. Government Executive says last week the House passed a bill prolonging the pay freeze for some Defense and Veterans Affairs department employees.Read… Read more »
A press release on Cisco’s website identifies that top websites, internet service providers and networking manufacturers have all committed to permanently enable IPv6 for their products by June 6, 2012. The event has been organized by Internet Society, the mission of Internet Society is to promote the open development, evolution, and use of the InternetRead… Read more »
On today’s program We talk about veterans — but there is a misconception that vets are all men. Increasingly, that isn’t the case. There are more and more women among the ranks of veterans… and they can need different care. We’re going to talk to somebody — a fed — who has made it aRead… Read more »
The description below has been selected as one of 12 finalists for the Next Generation of Government Training Summit Speaker Contest. To vote, simply sign in to your GovLoop account (Not a member yet? Sign up for free now!) and then click the big ‘Awesome’ button at the bottom of the post. Everyone is encouragedRead… Read more »
The new era for Federal agency CIOs started in 2010 with the release of Vivek Kundra’s 25-Point Implementation Plan to Reform Federal Information Technology Management. That was two years ago. The directives mark a shift in focus for federal CIOs. Evan McDonnell is the author of a new Appian report. The report is a 6Read… Read more »
The SEVEN stories that impact your life for Monday the 4th of June, 2012 Unemployment among new veterans is on the rise. The Department of Veterans Affairs says one in eight, post 9-11 veterans are looking for work. That’s a 3 percent increase in a month. Veterans Affairs said monthly swings are normal. But thereRead… Read more »
Welcome to GovLoop Insights Issue of the Week with Chris Dorobek… where each week, our goal is to find an issue — a person — an idea — then helped define the past 7-days… and we work to find an issue that will also will have an impact on the days, weeks and months ahead.Read… Read more »