I, like a few others, were intrigued when Watson, the IBM robot, beat out Jeopardy all-stars back in February…but it left us all thinking: “What Does This Mean Now?” We all hope the data that is constantly being collected and consumed can be analyzed and used for the greater good. Can a robot really streamlineRead… Read more »
The Phone Tips & Tricks series is supported by the Sprint Federal Employee Discount Program. To find awesome discounts visit the Sprint Federal Employee Discount resource center today. It’s a great feeling to get a new phone. It’s like a fresh start. It’s like a new relationship. It takes getting used to, but it’s exciting.Read… Read more »
We’re just hours away from the Minnesota government closing it’s doors. While it’s looking bleak that government leaders will come to a consensus and pass a budget a few things ARE looking up thanks to a Minnesota judge. Yesterday a state judge ruled that Governor Dayton’s austere shutdown plan didn’t include enough essential service toRead… Read more »
You may have heard of Tim Brown, CEO of IDEO’s notion of why you should hire T-shaped people – – “those people who are so inquisitive about the world that they’re willing to try to do what you do. They have a principal skill that describes the vertical leg of the T — they’re mechanicalRead… Read more »
Deloitte is a proud supporter of GovLoop. ————————————————————- I just watched this really great video from Deloitte about the evolution of the American workforce and how it applies to government. Great insight into what has happened over time and what needs to be done to ensure that our nation’s government is being as productive asRead… Read more »
Happy Summer everyone! As you know on GovLoop, you are not subjected to blinking banner ads and annoying pop-ups. I think the future of advertising is that it has to be beneficial to the community. Thus, here on GovLoop, you’ll see us work with our awesome partners to put on educational online trainings, special areasRead… Read more »
With the impending departure of Baby Boomers from the workforce and the need to transfer knowledge from one generation of public servants to the next, there’s one idea that we’ve heard again and again: “we need a government-wide mentoring program.” Of course, there are several excellent mentor programs in individual agencies and at the stateRead… Read more »
Regardless of whether you are representing yourself, an agency, a company, a non-profit, or a campaign online, you will most likely encounter negative digital feedback. While you cannot control what the world puts in front of you, you can control how you respond. In fact, how you do so might say more about your characterRead… Read more »
The Customer Service series is supported by RightNow Technologies. To learn more on how to use cloud technology to improve customer service, visit the RightNow resource center today. Check out the GovLoop/RightNow Customer Service Hub to get smart on how to be awesome at customer service —————————This is post 1 of the new “Customer Service”Read… Read more »
If you’re interested in this topic, please consider attending our Next Generation of Government Summit on July 28-29 in Washington, DC, where emerging leaders and thinkers will convene to chart the future course of government. ***************************************************************************************************************************************** In another post, I captured the proceedings of an International Symposium which is discussing “Generation Y and Public Management:Read… Read more »