A few weeks ago, I interviewed Peter Ubel – a physician and behavioral scientist who “explores the quirks in human nature that influence our lives — the mixture of rational and irrational forces that affect our health, our happiness and the way our society functions.” He is also “a Professor of Marketing and Public PolicyRead… Read more »
I was in Rhode Island yesterday talking to the fantastic Governor Chafee’s team about public communications and open government. Governor Chafee was one of the first candidates in the nation to have an open government initiative (which even mentions using GovLoop to connect their employees) and one of the first governors to have a transitionRead… Read more »
Here’s a really nice round-up up the technology and engagement aspect of last night’s #SOTU. From folks over in the UK at Helpful Technology. The State of Engagement… What did you like about last night’s #SOTU technology/engagement/citizen outreach-wise? Favorite
Are you one of those people that files early? Well if you’ve already filed your taxes or if you will wait til April you’ll still want to use the new app from the IRS that tracks your refund. This app is great (if your getting a refund) because there’s really nothing better than watching moneyRead… Read more »
Last year we did several live chats on the site and the community really seemed to enjoy them so we’ll be rolling out more and more of them this year. This post is just a quick “Guide to our Chat Protocol.” 1 – Asking Questions: First off, to avoid overwhelming our confusing the featured chatterRead… Read more »
What do you get when you team up a powerful brand and share a great deal? A gigantic explosion, at lightning speed. Such was the case when LivingSocial offered an Amazon.com deal: $20 for $10 – – no strings attached… Outcome? In 24 hours, LivingSocial sold over 1.3 million deals, and nearly shut down theirRead… Read more »
I’ll admit it, I really do love Whitehouse.gov. I talk about it in various posts here on Govloop, but I can’t help it. Some of the best examples of social media in government can be found on Whitehouse.gov. This morning, I wanted to explore what the site would offer viewers today because of the StateRead… Read more »
I’m at 2011 Gov’t Customer Satisfaction Forum presented by Federal Consulting Group. There’s some great presentations so I’m taking notes. Dr. Forrest Morgeson, Research Scientist, American Customer Satisfaction Index How much citizens trust government-Measure by agency-Measure by generalized trust -People trust more specific agencies than overall trust in gov’t. 68% agency trust vs 41% overallRead… Read more »
Thanks to an awesome article by our friends at the Washington Post I’m instantly feeling amazing about Gov2.0 and it’s possibilities.Maybe the best part of the article for me is that the words Gov 2.0 don’t show up anywhere. That might sound weird but just because people aren’t calling Gov 2.0 doesn’t mean that it’sRead… Read more »