Aim for the “X”
Agencies often suffer from low approval ratings, lower than the private sector. So how can even behemoth agencies reinvent themselves? Paying more attention to experience management (XM) is a great start.
Agencies often suffer from low approval ratings, lower than the private sector. So how can even behemoth agencies reinvent themselves? Paying more attention to experience management (XM) is a great start.
One of the trickiest parts of implementing zero trust is the cultural shift because it requires stakeholder departments and end users to go through more security layers.
The CIS CyberMarket provides state, local, tribal and territorial agencies with the opportunity to leverage collective purchasing power with industry-leading cyber vendors.
There are many ways to overwhelm employees: budget and staffing shortfalls, hastily sketched out ideas, too much technology. But there are ways to help people avoid burnout and do well with what they have.
We experience a constant stream of emotions — to the tune of 1,200 or more a day. And if we’re not aware of them, they can control us instead of us controlling them.
Research found that 83% of U.S. workers suffer from work-related stress, with 25% saying their job is the number one stressor in their lives.
It takes new strategies and technologies to build systems that work equally well for remote and in-office employees. Here are thoughts on making hybrid work secure and successful.
Formalizing and distributing knowledge about CX is critical. However, there are a few elements of digital government that seem to have been overlooked.
Decisions trigger action. But there are many professing data-driven decision-making approaches that inform only what already happened.
Conflict is inevitable. But it’s not exclusively negative.