NOTE: This post is part of a series entitled Measuring Gov 2.0, But First Web 1.0 Analysis. You may also be interested in the first study in which I highlighted website measurement by the Brookings Institution. In 1999, the US government selected the American Customer Satisfaction Index (ACSI), which is produced by the University ofRead… Read more »
I was reading Kelly’s post from the ALI Social Media for Government conference where she stated that this year the vibe was a little tough as people discussed the struggles getting gov’t to use social media. Which gets me to my question: How Long will it Take for Gov 2.0 to Go Mainstream? If theRead… Read more »
Allen Shepard of GovLoop asked me today “why do you think Twitter is taking off?” Here are the ideas that first come to mind. Speaking on behalf of individuals: 1. I am unique. From the clothes I wear, to the social circles I fit in with, to the company I work for, to the waysRead… Read more »
During a social networking session between presentations at the ALI Social Media for Government Conference, participants were asked what issues they were having related to Web 2.0/social media. Here’s their list: 1. Convincing senior management (cited at least three times) 2. Finding resources (human and financial) 3. Overcoming fear 4. Achieving balance with digital andRead… Read more »
With the speed that technology swoops in, takes ground, and starts to proliferate, many often are very familiar with the in-s and out-s of the latest and greatest, tout the technology to no end, but for the life of them, have no idea where it came from. This is true for me. And since IRead… Read more »
The latest GovLoop survey was How Do You Consumer Your News: 12.7% Print News 54.0% Visit Web Sites 30.2% RSS Reader 3.2% Aggregators (Digg/GovZine) 0% Podcasts I find the results pretty interesting. For example, I read a lot of stories about the value and importance of aggregators but at the same time only 3.2% ofRead… Read more »
Originally posted at the GenerationShift blog. As I mentioned in this post, I am producing a blog series regarding the measurement of Web 1.0 in preparation for an upcoming presentation with Ari Herzog on Thursday, March 26. I originally blogged about the Brookings Study here on GovLoop on January 25. Consider this post a “PartRead… Read more »
Metaphorically speaking, someone apparently has lit a match (in San Francisco) in a dry forest with lots of leaves and brush with the right temperature and wind level and there is no water in sight. A fire, you ask? In San Francisco? Oh Yes. A fire. A huge, consuming everything in its sight fire (exceptRead… Read more »
I am a crackberry user (sorry, is that so 2005 to say now?) I look at my phone quite frequently. And what I’ve been noticing for the past 6 months is the frequency of WSJ updates I get that are not so insignificant. “White House to Provide up to $5 Billion in Financing to Auto-PartsRead… Read more »
In delivering workshops on Web 2.0 for government agencies and other key stakeholders, I ask audiences to imagine themselves walking up to a dazzling storefront. I ask them to envision peering through clear panes of glass to marvel at the merchandise – watches and widgets and watchamacallits galore. They turn their attention to the door,Read… Read more »