Reinventing Public Service

I’ve previously made my case for the value of the word “bureaucrat” but it’s a tough battle. To appease the 50th complaint, I changed the profile question to “Who is your favorite public servant?” Which bring me to public service. A lot of talk has occurred recently on reenergizing public service. When I was inRead… Read more »

DHS and the (Not Yet Created) TechSolutions Wiki

Originally posted at the GenerationShift blog: A couple weeks ago, while attending the National League of Cities conference in Orlando, FL, I connected with representatives from the Science and Technology Directorate of the Department of Homeland Security. Our conversation began by them highlighting a new website called TechSolutions. According to the website: The TechSolutions ProgramRead… Read more »

The Multi-Dimensional Public Servant

In the media, government employees are cast like they are a different species. Living underground in caves, we speak a different language (bureaucratize), have different morals (obscurity), and generally make your life difficult. One of the most interesting things I’ve found working in public service is the diversity of the public service. I’m particularly interestedRead… Read more »

Social Media, Millennials and Obama…and FDR?

Originally posted at The GenerationShift Blog: There is no doubt that social media and the Millennials were two intertwined forces that propelled Obama to the Presidency. Offering evidence to the idea that Obama will be the first President to use web-based, social media as a primary communications tool, this morning I saw a link onRead… Read more »

You’ll Never Get a Thank You

Government agencies rarely get thank-you letters from its citizens. When’s the last time a citizen ever wrote you to say you did a great job? When’s the last time you actually dealt directly with a citizen you are serving? But that is fine. As a nation, the U.S. is skeptical of government. It’s in ourRead… Read more »

The Lonely Teleworker and Why Twitter is Better Than Water

“It’s like a prison,” he explained. “I mean, it’s only for a couple months, but I don’t know if I am well-suited for teleworking. I need to be around people.” With an office renovation forcing him from the office, a colleague recently shared these initial impressions of his teleworking experience. I’ve been a remote employeeRead… Read more »