Before You Say I Do: 7 Critical Questions for Deciding on a New Opportunity – Part II
It’s important to stop and consider whether we should make a commitment, before we actually do. Here are seven questions to ask ourselves.
It’s important to stop and consider whether we should make a commitment, before we actually do. Here are seven questions to ask ourselves.
What really struck me was how these values connected to my current job. I was a bit lost in the pandemic and feeling unhappy at my current position, and I wasn’t really sure why.
“It’s also important to recognize that customer experience isn’t just an IT problem. It has to be much more than dumping it on the IT team to ‘fix the website.’”
If your goal is to stay up to speed on trends in public participation and community engagement, vendor calls can be your connection to the larger community engagement practice.
It doesn’t matter if you can knock down all the silos within an organization. If you give people insights, can they use them?
The term “life-work integration” has replaced the notion of “work-life balance.” But what does the new concept mean — and how can we achieve it?
Sensitivity to workers’ and the public’s needs are a necessity for agencies. Two government leaders share how they prioritize both.
One of the goals of Open Data Day is to encourage the adoption of open data policies in government. In that spirit, it’s important to highlight the inspiring work of the people and agencies who are bringing open data policies to life.
Adopt a beginner’s mindset, rethink “rip and replace” and embrace self-service.
Here are three exercises that can help you ramp up people analytics capabilities and shift toward adopting a true customer experience mindset.