Rather than making accessibility an afterthought yet again, the government can seize this opportunity to design solutions that truly serve all. What’s more, it turns out accessible design actually improves overall CX tremendously.
Here are seven steps for shifting your agency’s culture into a mindset of continuous innovation for its mission, workforce and constituents.
Here are three steps agencies can take to smooth their cloud computing migrations that are based on moving homes.
With or without data backgrounds, all employees can possess a basis of assessing the appropriateness of data methodologies, outputs and contexts in their line of work. When they do, they create a data-driven organization.
The city of Dubuque, Iowa, used GIS technology to expand equitable broadband access.
Nearly 70% of the U.S. population experiences imposter syndrome, and that energy can either fuel or cripple you.
Here’s what the Colorado Digital Service learned from using human-centered design to guide COVID-19 response efforts.
Here are four ways agencies at any level can improve the quality of the data used in making their decisions.
Here’s how an Orange County court built its first data warehouse and became a blueprint for the state of California.
Government users and service providers share the feeling that if we can figure out how to make something simple once, we can do it again, for all types of services. Self-service is a good first step.