How Automated Analytics Can Fuel Digital Transformation

“We’re helping states rebuild critical unemployment systems with analytic automation, enabling agencies to deliver on their mission and get critical support to citizens.”

Constructive Paths Through Workplace Conflict

Without the right tools, conflict resolution can be as fraught as the dispute itself. What’s more, working things out is about way more than a productive conversation. It involves body language as much as spoken words, although those matter, especially the tone in which they’re said, according to Kevin Coleman, an Empowerment Coach and GeneralRead… Read more »

How to Soar With Positivity and Calm

Here are five tips to make your personal and professional lives more calm, positive and productive no matter which level of government you work for.

Work Smarter (Not Harder) for Cybersecurity

“The only way to stay ahead of malware-based attacks is to create a predictive capability where you can learn from history to predict the future. And that is precisely what machine learning and artificial intelligence are absolutely fantastic at doing.”

10 Tips to Advance Your Career in Public Service

Be people-centered, know your “why” and other tips to help you advance your calling in public service.

Rethink Your Virtual Training and Certification Options

If there’s one thing the past year has taught professionals across the globe, it’s that it is time to rethink how they work.

What Is Equitable Listening and What Does it Mean for Democracy 2.0?

Equitable listening is the backbone of leadership, from agency front lines to the C-suite. Seeking to understand the needs of those we serve is paramount.