Want to Elevate Equity? Start By Defining the Problem
Understanding and getting consensus on what problems need to be addressed can make the difference between flourishing and floundering endeavors.
What Agencies Achieved by Automating Data Processes
By automating analytics processes, agencies could conduct more efficient audits, identify water leaks faster, save over $1 million in duplicate payments and afford a faster recovery after a natural disaster.
Are Data Skills a Career Differentiator? GAO’s Top Data Scientist Thinks So
Wondering how to position yourself as requirements for data skills increase? The Government Accountability Office could be the model you’re looking for.
How Agile Is Your Cloud Strategy?
Think about all the technology capabilities and internet-connected devices that have not only impacted where employees work but how they work.
How to Take the Wheel and Create Your Own Legacy
A wise person once told me, “You are either the influencer or the one who is being influenced.” Therefore, in order to be the influencer, you must take opportunities that come your way.
The Value of Vulnerability in the Workplace
You might be wondering, given the definition, how can vulnerability, a sucseptibility to possible attack or harm, become your BFF?
How to Get Chatbots Up and Running
In today’s digital age, people are not only comfortable with online self-service options such as chatbots, they expect them.
Driving Digital Inclusion
As jurisdictions invest more heavily in modern digital infrastructures, now is the time to make sure digital inclusion is a purposeful part of any public sector tech strategy.
How Workforce Engagement Management Can Optimize CX
To deliver secure, personalized experiences to citizens, agencies should rely on a cloud contact center that will meet FedRAMP requirements.
Creating a Culture for Transformation at Your Agency
An expert said that agencies aren’t just adopting cloud because it’s different or better but because it unlocks impactful results.