Tackle the Public’s Rising Customer Experience Demands
The public expects private-sector businesses to serve them continuously and digitally and, increasingly, they expect the same in the public sector.
Your Roadmap for Meeting the Cyber Executive Order
Though not directly funded by any congressional dollars, Biden’s cybersecurity executive order trails a watershed funding surge for government technology.
Maximizing Your Agency’s Modernization With Cloud
Cloud computing can successfully modernize any agency who considers its impact on its people, processes, technology and citizens beforehand.
When Old-School IT Holds Back Digital Transformation
“It’s much like taking an old barn car and putting a new coat of paint on it. Underneath the hood, you’re still going to have that same misfiring engine.”
Dealing With Complexity in a Tangled World
There’s just so much to secure, and with the infamous cyber skills shortage in government, teams don’t have enough hands for it all. But security isn’t locked into a losing battle; it can still catch up.
Strengthen Application Login Security With Analytics
Security staff shouldn’t waste time playing catch-up with bad actors. And that experience shouldn’t inconvenience users either.
Leadership Lessons From Working Dog Teams
The pandemic seems to have focused a spotlight on inclusion and technology. Here’s how a lawyer and his guide dogs are navigating the evolution.
Want a Bigger Impact? Partner With Other State Agencies That Share Your Goals
Cross-departmental collaboration is mutually beneficial. Competition may make you stronger, but collaboration makes you better.
The Year of … Automating Infrastructure
While the IT environment has continued to expand with new technologies, the IT team has not. “You really have to automate in order to operate at that scale, to be able to accomplish the work you need to do.”
Meeting Mission Goals on the Go
Whether in planes, jeeps, portable shelters or on the battlefield, missions must be accomplished regardless of obstacles.