How to Digitize Mission Processes for Better Customer Experience
Now more than ever, agencies must improve citizen experiences by retiring paper-based processes in favor of digitization, automated forms and modern case management.
Now more than ever, agencies must improve citizen experiences by retiring paper-based processes in favor of digitization, automated forms and modern case management.
Project management steering committees can allow decision-makers to discuss impactful technology-driven enterprise initiatives.
The longer training lasts, the more distractions that can derail learning. Microlearning videos can help resolve some of the most common distractions.
Here are five factors agencies should consider while drafting their work from home (WFH) policies for the time after the COVID-19 pandemic.
For many, this time of celebration comes with fresh urgency and many firsts. Here are some examples of how governments are honoring Black history.
How can federal agencies use low-code development platforms to ensure accountability and improve trust in government?
Welcome to the latest edition of GovLoop’s exciting federal employment opportunities roundup for the week of February 12, 2021.
Many of these actions call for the use of data and a lens of racial equity to improve work conditions for feds and access to government services.
Specific, actionable career recommendations you can start doing today to help you grow your career and get to the next level.
911 dispatchers were rarely recognized during one of the most difficult years in modern history. Let us not forget why they are worthy of praise.