Tips for Incoming Chief Information Officers
Congratulations on your new role as chief information officer. Here are some things that can help in the early stages of your tenure and beyond.
A New Option for Overcoming Regulatory Hurdles to the Cloud
AWS is rolling out a global program developed specifically to help organizations with potential pitfalls of regulations in the cloud.
Minimize Phishing: Think Mobile Security
Users can be exposed to phishing threats through all kinds of mobile channels, particularly as the remote workforce increased suddenly in 2020.
Future-Proof Citizen Engagement with Intelligent Help Centers
“Citizen engagement and participation are crucial to community buy-in and incorporating citizen voices into decision-making.”
A Core Discipline to Build Public Trust: Customer Experience
A challenge for agencies in this increasingly digital world is the ability to understand the human experience of accessing services and benefits. “Government cannot treat us like humans if they don’t understand our experiences.”
Facilitative vs. Directive Leadership: What You Need to Know
Facilitative and directive leadership are two common styles in business and government, but what’s really the difference, and which will best serve you in your work?
Addressing Homelessness With Data
Check out these noteworthy dashboards, stories and resources that are playing a pivotal role right now in improving response to the homelessness crisis.
Connecting Nontechnical Staff to Technology Projects
Here’s a limiting belief: Nontechnical teams in government cannot successfully lead technology projects.
Taking a Page from DoD’s Data Strategy: Data as a Strategic Asset
DoD is committed to managing its data as a critical part of its overall mission. By not treating it as a separate commodity, the department expects to make faster, better-informed decisions.
How to Extend Space and Grace During Change at Work
Change is inevitable, and adapting to it is a survival skill. Here are four tips for easing transitional tension at your agency during any change.