Revenge of the Middle Manager: The Unsung Hero of the Tech Future
While CIOs and consultants draw the headlines, it’s mid-level managers, armed with Excel, grit, and five calendar invites, who drive transformation.
How to Verify Identities in a Complex Data Landscape
Government agencies must be able to accurately identify people and organizations to perform their most essential functions — delivering benefits, preventing fraud, enforcing sanctions, and more. However, this task isn’t as simple as it may seem – as agencies attempt to create an accurate picture of a user, they must do so by comparing multipleRead… Read more »
How Federal Health Agencies Can Step Up Their Cyber Defenses
Federal healthcare organizations hold a wealth of personal health information that’s often vital to carry out national security, readiness, and disaster response efforts. Unfortunately, that also makes these agencies prime targets for both criminal and nation-state adversaries. Let’s take a look at common pain points agencies might experience while trying to protect their data: •Read… Read more »
Balancing Efficiency and CX
On paper, your CX goals and deliverables probably look great. You might even have strong leadership support and team buy-in. But in the daily grind of work and competing priorities, how can you ensure the long-term success of your CX programs? CX teams are often tasked with lofty goals while also remaining an efficient, leanRead… Read more »
Hiring People With Disabilities
Offices should be accessible to people with disabilities. Learn how hiring people with disabilities can help employers, employees and the community.
Tackle Hidden Waste Through Asset Lifecycle Management
In this video interview, Iron Mountain’s Brian Young discusses best practices in asset lifecycle management.
From Sensory Play to Sensory Power: What Kids Learn First — and Leaders Must Relearn
Leadership in an AI world requires more than strategy. This article explores how sensory awareness is becoming the new competitive advantage.
The Digital Twin Paradox: Why Cities Model Everything but Trust
We’re building high-fidelity digital twins of infrastructure but who’s modeling digital trust, misinformation resilience, or citizen sentiment?
Edge Computing, IoT: Security Concerns
Edge devices and IoT are different yet they share similar security concerns when considering the data within your network.
Demystifying Data: Making Informed Decisions in Government
Government employees at all levels can use simple data strategies to make better decisions — no technical background required.