Learning Long-Term Hybrid Work Etiquette for Your Office
As opposed to applying office expectations to the remote world, new expectation-setting can go a long way in an arena where the rules are yet to be written.
2 Cyberthreats Agencies Must Recognize
As guardians of vital information, governments are prime targets for cyberattacks. Here are two often unnoticed threats that agencies must recognize.
Shrink Your Security Blind Spots
Just as drivers have to contend with blind spots on the road, so do security practitioners and leaders defending their networks.
The Retirement Knowledge Gap
To enhance the workforce with the proper skillsets, baby boomers must be willing to train and develop younger generations in specialized areas.
Bringing Shared Personal Values to Work
Those are values that I think we need to share more and let people know that we can be mindful of all of the things that make you complete as a human being and still be able to serve.
The BBC Goes Big on Digital – and on Data and Security
Becoming a data-centric organization means the BBC could re-engage audiences, but could potentially be a liability if it failed to secure sensitive data.
How New Jersey Increased Executive Engagement and Cross-Agency Collaboration
New Jersey’s Department of Environmental Protection saw a surge in harmful algal blooms in lakes and reservoirs so it launched an interactive mapping tool.
How to Best Address Contact Center Needs
Contact centers are often the first, if not only, point of interaction with the public for many agencies, it is time to modernize them.
How Tennessee Gave Voice to Its Constituents
Customers have shifting expectations for the government and it’s necessary for government to engage people where they are.
How to Respect Red Tape and Encourage Continuous Improvement
Inspecting red tape and the reasons why it exists can help your agency decide whether to remove or reinforce it, ultimately improving your agency’s work.