How Virtual Queues Are Transforming Government Services
Waiting in line is something we’ve been conditioned to do — from coffee shops to amusement parks and at government offices with ticket numbers in hand. But then COVID-19 hit.
Waiting in line is something we’ve been conditioned to do — from coffee shops to amusement parks and at government offices with ticket numbers in hand. But then COVID-19 hit.
“We need to be thinking about how different age groups will have different needs or expectations. And if we’re not taking that into consideration, then there’s the potential that we could be under-serving one or another group.”
It’s difficult to get visibility into the right data, performance analytics is the engine for agencies to use data-driven insights to make better choices.
Cybersecurity must be integral to the broader solutions that agencies adopt so that it isn’t an afterthought in budget-strained times.
To move forward, successful agencies will leverage TIC 3.0 and Zero Trust in tandem.
Montana resolved its communication problems and implemented a scalable solution that delivers personalized communication to its constituents.
The evolving remote workforce calls for agencies to proactively change the way they function while improving agility and productivity for the long-term.
As a result of just three virtual efforts, citizens are more engaged than ever before. They have opportunities to get involved in their city.
After building the program for three quarters, seeking feedback from the stakeholders and making course corrections, a CISO should look forward.
To combat the spread of an infectious disease, which requires contact tracing, geospatial information has shown what feet on the ground can’t.
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