The 3 P’s of a Single Source of Truth
Conveyed from an indisputable single source of truth, data-based facts are why the public overwhelmingly trusts Dr. Anthony Fauci.
3 Takeaways to Simplify a Complex Telework Environment
The sudden influx of teleworkers means IT professionals have to secure infrastructure, applications and systems in a new, and more complex, environment.
KISS: Keep it Simple, Silly
By keeping your delivery simple and your audience in mind, you will get much further at achieving your goal than if you try to outsmart everyone in the room.
Readying for Resilience Post-Covid-19
Using cloud computing, agencies can digitize their processes and become more resilient against future disasters such as the COVID-19 pandemic.
Combating COVID-19 With RPA
RPA business processes using software-generated bots, and it can help government workforces during disasters such as the COVID-19 pandemic.
Lessons for Coping With the Present, Preparing for the New Normal
Millions of government employees have had to adjust, some in converting bedrooms into virtual offices and others in reporting to their jobs with masks and new six-foot distancing requirements.
The World Avoided: What Government Can Learn from the Past
33 years ago, the Montreal Protocol laid the foundation for governments across the globe to coordinate action against a common threat. Today, in the face of COVID-19 and climate change, we need a new Montreal Protocol.
Making a Comeback: How to Lead Your Team’s Post-Covid-19 Return to Work
While we are not out of the woods with COVID-19 yet, many organizations are beginning to plan for gradual return to office work. For some employees, this will be a welcome relief from the isolation of remote work. But, for others, it will be a disruption that could feel even bigger than the shift to… Read more »
WFH? What to Do?!
I’m learning that WFH requires a new approach to finding efficiency, one that will be handy not only while WFH, but also when we (please, oh please – never thought I’d say that…) return to the office.
“CXaaS” is the New Customer Service — Here’s How to Achieve It
Agencies across the government are looking to digital transformation to more effectively provide services and improve constituent experience. Here’s how to catalyze your IT operations and deliver on the new gold standard in federal IT: CX.