3 Best Practices to Provide the CX People Demand
At GovLoop’s fireside chat on Wednesday, two experts spoke about government’s biggest challenges and best practices to provide excellent CX for its citizens.
3 German Words Every Government Official Must Know
Today, more than ever, an appreciation of the richness of foreign languages can guide those in and around government. Three German words, if embraced by government officials, can transform policy and politics.
Learn at Home With the Digital Government Virtual Symposium
On Thursday, May 21, starting at 11:00 a.m. ET/8:00 a.m. PT, the Adobe Digital Government Symposium will include exciting keynotes and speakers, and is entirely virtual.
Weeds and Wishes
I think the ability to see things from different perspectives will be the hallmark of successful leaders in the new world of work. And, if I’m honest with myself, I often see only my weeds rather than the wishes of others. If you, like me, need to grow in this area, here are some key… Read more »
Insight is the Key for Success
Having insight into your behaviors or being willing to obtain feedback from others can help you reach achievements professionally and personally.
What Will You Do With Your “Dash”?
Your life is “two dates with a dash in the middle.” Will you surrender that dash to the circumstances of this moment in time? Or will you stand up and take control?
Setting the Bar When Supervising From Afar
As work-from-home becomes the new normal for many, supervising has had to evolve despite the absence of face-to-face communication. I have discovered that supervising does not require new or different skills than supervising in person, but rather a creative application of the same skills expected in the office.
Software Factories: A New Type of Government Factory
With so many tools available, agencies are grappling with product sprawl. To reign things in, agencies are turning to software factories to take their DevSecOps efforts to the next level.
Innovation in the In-Home Care Industry in a Post-Pandemic Society
There are reasons to expect the in-home care industry will continue to grow in a post-pandemic society. What are some performance metrics to consider for start-ups in this space?
Supply Chain Risk Management Isn’t Just About the Supply Chain
Concerns over the risk to federal networks from supply chain threats have led to a slew of new government measures over the past two years aimed at mitigating this risk.