Good CX is Contagious in Government
We’re all customers in one way or another, and we expect the government to provide the same quality of service that we expect from the private sector.
We’re all customers in one way or another, and we expect the government to provide the same quality of service that we expect from the private sector.
Transforming the way governments serve the public is about more than choosing the right technologies. Agencies have to rethink engagement with customers.
One of the ways federal agencies are modernizing their systems is by equipping staff with cloud computing capabilities.
If you are new to management, stepping into the role for the first time can be overwhelming. Here are some tips to help navigate through the transition if you are new to this type of role.
Join us and your government peers for a free, full day of innovation at the Gov Innovators Virtual Summit: Solving Your Agency’s Biggest Challenges, taking place on Wednesday, May 15 from 9:30 a.m.-4:30 p.m. ET/6:30 a.m.-1:30 p.m. PT.
In an interview with GovLoop, Mike Rohde, Deputy Chief Information Security Officer, Federal at ServiceNow, explained how cloud security requirements like FedRAMP give your organization’s data the protections it deserves.
Oakland County, Michigan is harnessing cloud’s power to help agencies federal, state and local agencies nationwide improve their technology and services.
My experiences have taught me that sometimes teamwork doesn’t quite make the dream work but if teammates are willing to work on that whole teamwork thing, anything is possible.
Advanced AI solutions require robust data pipelines to transform raw data into business value. Here’s how.
Texas launched the Texas Affordable Baccalaureate as a bold solution to reduce the cost of higher education for the state and for students and families.