How Online Resolution Benefits Governments
Online dispute resolution not only makes citizen reporting easier. It speeds resolution. The result is improved citizen satisfaction as well as new efficiencies and costs savings for the agency.
Online dispute resolution not only makes citizen reporting easier. It speeds resolution. The result is improved citizen satisfaction as well as new efficiencies and costs savings for the agency.
Discussing frustrations does not have to be unproductive. Here is a process that can help you turn a discussion about frustrations into a plan for change.
Join us Tuesday, June 11 from 7:30 a.m.-12:00 p.m. at the JW Marriott Hotel in Washington, D.C. for the 9th Annual Citizen Experience and Engagement Seminar.
Making some summer resolutions can help you stay energized, motivated, and focused at work and at home.
Where do agencies stand with adopting artificial intelligence, which has immense potential, and where do they want to end up?
Welcome to GovLoop’s latest edition of our exciting federal employment opportunities roundup for the week of May 31, 2019 on USAJobs.
Cloud migration is more than just a technical change. It is a transformative process that moves beyond the traditionally accepted mindset of infrastructure as a physical asset.
Federal government security has reached an inflection point – and not one that has resulted in a decline of data attacks.
The nature of federal work is changing, and OPM wants to ensure that agencies can adequately equip federal workers to adapt.
Agencies need to improve their hiring process and how they retain employees. New policy recommendations offer practical ways to affect change.