What would be possible if your organization could predict future occurrences? A new generation of advanced analytics—high-level diagnostic, predictive, and prescriptive—can now provide that opportunity.
The mission requirement, and overall sensitivity of federal data, necessitate more thought than just placing data in a public cloud.
Summer is the perfect time to catch up on all the reading you’ve been meaning to do. Whether you’re relaxing poolside or backcountry camping, take advantage of the the long days of summer with books that can ramp up your professional knowledge and skills. This summer reading list features seven recommended books that are aRead… Read more »
No matter what is going on around you, you control your inner environment and how you choose to respond to external events and situations.
Those who follow the ‘golden rule’ and treat people the way they themselves want to be treated are now told that isn’t good enough. Strong relationship bonds stand the test of time.
Online dispute resolution not only makes citizen reporting easier. It speeds resolution. The result is improved citizen satisfaction as well as new efficiencies and costs savings for the agency.
Discussing frustrations does not have to be unproductive. Here is a process that can help you turn a discussion about frustrations into a plan for change.
Join us Tuesday, June 11 from 7:30 a.m.-12:00 p.m. at the JW Marriott Hotel in Washington, D.C. for the 9th Annual Citizen Experience and Engagement Seminar.
Making some summer resolutions can help you stay energized, motivated, and focused at work and at home.
Where do agencies stand with adopting artificial intelligence, which has immense potential, and where do they want to end up?