As a supervisor of a team of one or one hundred, time is a precious commodity. Competing priorities, hard deadlines, and management issues are all at the forefront of your day-to-day. So, how can you remain productive as a supervisor without burning out? Deadra Welcome, CPTD, CPTM, CVF, CPDC, CMLF, Founder/Principal Consultant, Concerning Learning, LLC,Read… Read more »
NextGen leaders in public service must embrace digital fluency, adaptive thinking, and a privacy-first mindset to navigate the complexities of the digital age, build public trust and drive transformation.
Meetings: love them or hate them, they are a critical part of how work gets done, and frankly – they’re not going anywhere. But we’re all busier than ever, and calendars are maxed out. It’s time to audit and streamline your meetings so everyone who attends is making the most of their time. Mary Abbajay,Read… Read more »
Futureproof governance requires shifting from reactive problem-solving to proactive resilience-building, leveraging adaptive frameworks, innovation, and secure data practices to navigate an era of evolving technology and societal needs.
Given the wide variety of end-user devices, agencies can struggle to apply consistent governance and cyber hygiene practices, especially in a time of crisis, such as a natural disaster.
The Plain Language Act is only one part of making government policies easier to understand. Learn how to make policies resonate with the public.
Discover how public sector organizations can embrace iterative innovation to tackle evolving challenges. Learn strategies for fostering a culture of reinvention and driving sustainable progress through small, meaningful changes.
American has a unique and stalwart governmental structure, but how much do you really know about it?
With 2025 around the corner, it’s not too late to learn something new. From workforce and customer experience trends to fresh ways to update your ransomware defenses and ideas to inspire your team, you’ll find a topic that can take you confidently into the New Year. End the year on an educational note with ourRead… Read more »
In this video interview, Docusign’s Michael “M.J.” Jackson describes how a focus on omnichannel communications can result in higher constituent satisfaction and deliver improved outcomes.