People-Centered Government: Integrating CX in Digital Transformation
Agencies want to deliver an integrated digital experience for customers. So what exactly does prioritizing CX mean for government?
Agencies want to deliver an integrated digital experience for customers. So what exactly does prioritizing CX mean for government?
If one thing is constant in the IT world, it’s change. Technology and procedures are often changing for the better in government, which improves processes and services that citizens can then use to improve their lives.
Trump’s fiscal 2020 budget lists a slight increase for federal cybersecurity spending, and a minor drop in federal IT spending.
The Government Social Media Conference (GMSCON) is the only major social media training event in the United States specifically designed to educate cities, counties, states and federal agencies on social media best practices.
Over the years, geographic information systems (GIS) have matured to central enterprise business systems in most government agencies.
Cloud Smart differs from earlier federal cloud policies by focusing on adopting the technology effectively rather than by any means possible.
The Office of Personnel Management (OPM) could see its responsibilities and workforce siphoned off to other agencies over the next few years.
Across vast geographies and with the scope of millions of people, DoD needs to individually serve each warfighter.
USAJobs has thousands of federal jobs listings; these are five of the most interesting as of March 14, 2019.
How exactly can an agency secure data with an emphasis on identity and access management? A panel at IBM’s ThinkGov centered on this question.