4 Tips to Start Gathering Citizen Feedback
Whether on their own, or as part of a robust citizen experience strategy, each of these tips can help you better understand and respond to citizen feedback.
Whether on their own, or as part of a robust citizen experience strategy, each of these tips can help you better understand and respond to citizen feedback.
Rather than dwell on downers or let politics foul the mood, let’s look back at the most inspirational government successes of the year.
Federal employees and their families have taken to social media to voice their frustration about the budgetary impasse in government.
Don’t wait. Take action now. Don’t look back a year from now and wonder what could have been.
After 10 years of tweeting, “facebooking” and “instagramming”, how many diplomatic goals were really achieved thanks to digital diplomacy?
How does an individual, agency, or government department at any level ensure their perspective is heard and acknowledged?
The looming threat of a government shutdown means agencies are once again reviewing contingency plans — in the event that lawmakers don’t pass a spending bill by midnight. Here’s what you need to know.
DLA estimates that it could save $2 million a year in productivity by using Robotic Process Automation (RPA) to complete routine tasks.
Combatting the opioid crisis demands a multi-factored approach.
In an interview with GovLoop, Jim Westdorp, Chief Technologist at Ciena, and Steve Opferman, Senior Director of Innovation at CenturyLink, explained the components of an Adaptive Network and how it can help agencies keep pace with rising bandwidth demands while balancing budgets and crucial mission needs.