Writing is the Key to Career Success
Skilled communicators are an asset to any team, and your writing ability can have an impact on whether you’re hired or fired, promoted or passed over.
Why Resilient Communities Must Use GIS
A geographic information system (GIS) is a critical part of building resilience. Resilience is the actions that state and local governments can take now to minimize the inevitable impact of shocks and stresses for the community and accelerate the response for when those stresses occur.
New Friend Request: How Government Can Use Social Media to Connect with Citizens
Government agencies need to keep their social media tactics fresh to stay connected with their constituents.
Delivering Modern Digital Services to the Citizen with Transparency and Measurement
As agencies move more and more of their citizen interactions to the web and mobile applications, the digital citizen experience increasingly becomes the primary way they interact with their citizens and employees.
Ping! How Governments Can Get Their Message to Citizens
Real-time text notifications can alert citizens of important details, such as public transit arrival times, disease warnings and regional reminders.
Setting the Tone for Statewide Initiatives With Nebraska’s CIO
Nebraska has changed dramatically under Chief Information Officer (CIO) Ed Toner, who has totally consolidated the state of Nebraska’s IT system within 18 months.
Making the Most of Your ‘Mobile Moment’
Government websites on average now handle more than 20 million users daily, with about 48 percent of traffic on federal websites coming from mobile devices.
People-Centered Government: Integrating CX in Digital Transformation
Agencies want to deliver an integrated digital experience for customers. So what exactly does prioritizing CX mean for government?
Increasing IT Infrastructure Security in Federal Agencies
If one thing is constant in the IT world, it’s change. Technology and procedures are often changing for the better in government, which improves processes and services that citizens can then use to improve their lives.
Understanding Trump’s 2020 Budget Requests for Cyber, IT
Trump’s fiscal 2020 budget lists a slight increase for federal cybersecurity spending, and a minor drop in federal IT spending.