The Long Road to Modern Payment Processing
State and local governments are trapped in the past by a mix of compliance, monetary and resource constraints when it comes to payment processing.
6 Ways the Government is Trying to Reskill Its Workforce
The government IT workforce is rapidly approaching a retirement tsunami, and a potential crisis in hiring, retainment and recruitment.
The Risky Business of Cloud
The agencies that protect the citizen data in their clouds the longest are the ones that best assess the risks facing them daily.
3 Things Agencies Must Do to Improve CX
A ServiceNow survey of customer service leaders across industries found that the most successful service departments adopt three best practices.
Effective Communication Through Learning Behavior
As a leader or a communicator, are you challenged to motivate others to act? Here are tips on how to communicate effectively utilizing adult learning theory to change behavior.
How to Find the Job That Fits You
You won’t magically know what job will be the best fit, but there are several tools you can use for finding a job that will let your strengths shine.
Food Safety: How Governments Can Leverage Blockchain for Greater Traceability
Worried about romaine? Blockchain can help government tackle the food safety challenge with greater end-to-end transparency and accountability.
5 Things You Need to Know About Federal News From the Past Month
Changes in federal government keep coming fast. That’s why GovLoop gives you monthly recaps of federal news that may affect agency management and employment.
Book Review: The Fifth Risk by Michael Lewis
The author of Moneyball and The Blind Side takes a look at the Trump transition team – and then at government itself.
5 Traits of a Successful Leader
A true leader does not operate with authority, but with skills that include partnership and inspiration.