What do Govloop Readers Value in EX?
We reached out to GovLoop readers for their thoughts about employee experience. Here’s a summary of the survey results.
February Online Training Opportunities
Check out our free February online training opportunities.
What CX Metrics Actually Matter?
This blog recap covers a recent Community of Practice session focused on CX metrics.
Move Your Data Habits Into the Future
Data helps agencies meet their missions, but it’s only valuable if employees can access it. A cloud-based approach to data management can help. It should integrate disparate data sources, include artificial intelligence tools for users, and be built for the future.
The Government Workplace Makeover
Over the past several years, agencies have developed a feel for technology that encourages a successful hybrid workforce. Now the conversation has turned to physical workspaces: how to accommodate employee expectations. Here’s how one agency is innovating.
Factoring People Into the Tech Equation
Agencies need flexible technology that works in concert with their employees, helping them perform well without being caught up in the tech itself, and they need a workforce willing to learn and adapt.
Skills You Need to Work With AI
Agencies are making greater use of artificial intelligence (AI), or at least preparing to. But the skills required to work successfully with AI are far more than simply technical — often they’re unrelated to IT. Here are AI skills agencies should look for as they develop their workforces and recruit new talent.
To Be AI-Ready, Agencies Must Break Free From the Chaos of Connectivity
As agencies handle massive amounts of data, they’ve lost the ability to easily access it. Learn how integration platform as a service (iPaaS) can help.
Conversations With CXOs: Michael Mayta
Mike Mayta, CIO of Wichita, Kansas, shares what he’s learned in 14 years overseeing IT for the city’s 17 departments.
3 Keys for Federal Agencies Navigating Zero Trust Mandates
Zero trust is the new standard for cybersecurity, but it poses challenges, and many federal agencies will miss a key 2024 deadline for implementing it. Here are four ways to comply with zero-trust requirements.