Enable Data Sharing Without Hurting Security
This playbook excerpt highlights how GenAI can positively affect customer service and security.
Leverage Resources for Transformations With Impact
Most state and local governments struggle with limited resources. When considering digital transformation, they must weigh both service improvement and cost savings.
Getting Mental Health Out of Our Heads and on the Agenda
Mental Health is no longer a taboo topic. It is discussed and prioritized in open conversation in families and in the workplace. A recent study showed that ninety-two percent of new and upcoming graduates say it’s important that they feel comfortable discussing mental health at work.
Data Protection Requires More Than Monitoring
Network security needs to be built in from the ground up during project development. Here’s advice for choosing the right tools.
Think of Your Constituents as End Users
Community engagement increases when agencies think of residents as end users, not just beneficiaries of government services.
A Plan for Access in Arkansas
Arkansas Courts needed a better case management system. So they built their own, to save money and get the features they need.
Conversations With CXOs: Nathan Tierney
Nathan Tierney is the Deputy CIO and Chief People Officer for the Office of Information Technology (OIT) in the Department of Veterans Affairs (VA). A veteran of the Army Special Forces, roughly five years in private sector leadership roles and author of books on health care value management, here are some lessons he’s learned about… Read more »
Caring for Survivors of Violence in the Cherokee Nation
More than three-quarters of Native American and Alaska Native adults are victims of violence in their lifetimes. A Cherokee Nation program, called ONE FIRE, is providing both immediate and long-term resources to victims.
The PRICE Act — A New Mandate to Innovate Acquisition Processes
A recently enacted law, the PRICE Act, is making it easier for federal, state and local government acquisition teams to find innovative ways to address their procurement needs. Central to the effort is the Department of Homeland Security’s Procurement Information Lab.
Mitigating the Effects of Government Shutdowns on Federal Workers: Part One
The constant threat of a shutdown is not merely a bureaucratic inconvenience — it takes a toll on the health and efficiency of government workers. Here are some ways to prepare.