The Importance of Teaching them to Fish in Tech Support
It’s just as important to teach the customer to fish and solve their own problems as it is to fix the technology.
It’s just as important to teach the customer to fish and solve their own problems as it is to fix the technology.
There are scholars out there who are waiting for their work to be translated into policy.
IoT is the network of physical objects that can connect and exchange data, providing near limitless possibilities for new programs.
Writing to provide clarity is crucial to a reader’s comprehension.
We’ve created this fun, interactive quiz to help you find out who your public service counterpart is.
Nearly four months ago, I hiked from the South rim, to the Colorado River, and back to the South rim – all in one day. During my achy, week-long recovery from that 15-hour adventure, I began to realize the lessons I’d learned also applied to my career “hike”.
Agencies understand that delivering services to the people they serve requires staff who understand and are passionate about that mission. Recruiting and retaining talent is important to the success of government organizations in providing these services.
Oversight is a critically important function. But it is a function that can become bloated and wasteful, or ineffective.
Everyone should make a personal sick and vacation leave budget to help plan their leave, build a time-off safety net, and not get caught off guard.
These three quick win approaches will help move your agency into a modern infrastructure for the future.