5 Biggest CX Barriers Unveiled
This is a quick recap of the December 12 CX CoP session.
This is a quick recap of the December 12 CX CoP session.
Are outdated HR processes making it harder to recruit younger employees? Here are some ways digital workflows can help.
The allure of building your own generative AI applications may be irresistible — but it’s not as straightforward as it seems.
AI-powered automation is transforming various aspects of government operations, IT, and application delivery. Government agencies are using AI-powered automation to help with mission delivery, to build resilience, to upskill employees, and enhance trust in government.
To attract and retain a dedicated, talented workforce, agencies must say “the right things to the right people at the right time.”
The GovLoop Featured Contributor Program is now accepting applications for its next group of writers. The program is an excellent opportunity to write about issues on which you’re passionate, connect with GovLoop’s 300,000+-person community, and to earn some well-deserved professional and personal recognition.
Any use of AI or automation in government, particularly as it relates to benefit determinations or claims, needs to be accompanied by policy guardrails that create strong disincentives for improper denials of claims for benefits.
Managing your time is a key skill to developing your career. Effectively managing your time lets you to accomplish tasks efficiently, reduce stress, and achieve a healthy work-life balance.
Most government contracts need to be modified at least once during their performance timeframes. That involves teamwork, with different functional jobs responsible for different tasks.
As we transition to more hybrid work, presenteeism — when people are physically present but mentally disengaged — can become a problem. However, with thoughtful strategies, agencies can mitigate its impact.