How to Make Your Focus Group a Success
Getting feedback directly from your customers through a focus group could be highly beneficial to the success of your project.
How You Can Excel in Public Sector Communications
Great public sector communication starts with you. It requires the ability to be a “jack of all trades.” Here are some tips that may help.
Quiz: What’s Your Conflict Management Style?
Take GovLoop’s quiz to walk through five scenarios and learn whether you’re an avoider, collaborator, competitor, compromiser or accommodator.
The Spatial Renaissance
The advent of spatial technology has automated spatial problem solving. As a result, we are seeing a rebirth in the age of discovery.
Think and Grow Rich: 4 Ways to Improve Your Customer Service
Key takeaways are for you to develop a positive and great work ethic that will inspire you to develop yourself and provide excellent customer service.
Is Your Agency Prepared for Change?
Change is inevitable, especially if you work for the federal government. In an industry that faces major changes to the administration and daily operations every 4 to 8 years, it is imperative that government employees and department heads have the practical skills necessary to remain resilient and engaged. Read on to hear advice from six… Read more »
How to Leverage the Power of Government Cloud
Government agencies are increasingly turning to cloud computing to execute mission-critical operations and provide services to citizens. In order to be successful, agencies must partner with the right cloud service provider.
Why IT Modernization Is Important to Your Agency
Maintaining outdated government IT systems is costly, less secure and less user-friendly. Our recent course explores modernization in greater detail.
5 Ways to Cope When You Feel Overwhelmed at Work
Feeling overwhelmed at work and need solutions to manage it? This roadmap can help reduce stress, better manage your work load and help you find a better work-life balance.
Federal IT Shifts into High Gear
Over the last several years, agencies have developed a growing range of citizen services with the goal of giving people easier access to information and services through a wide range of channels. These efforts are now shifting into high gear, as agencies increase their adoption of innovative technology, tools and processes to improve the efficiency… Read more »