Former VA CIO Reflects on Tenure, Shares IT Trends

We recently chatted with LaVerne Council about her time at the VA and what she thinks of the current government IT landscape.

Ensuring the Best Data Scientists Work on Urban Challenges

We need more than just data scientists doing city work; we need a strong ecosystem that will support a smart team of urban data scientists as they assist city leadership in driving successful outcomes for citizens.

Integrating Policy, Communications and Operations Teams

An integrative approach can help build a long-lasting partnership among policy, communications and operations teams.

Brainstorming Your Way to an Empowered Team

During any given month, there is likely a short or long-term problem to resolve. Here’s how you can set up a structured brainstorming session for your team to help empower them.

Top 10 Ways to Create High-Performance Teams: Part 1

Creating efficiencies is a constant practice. But with the right strategy, you can create high-performance teams in government.

Management Lessons: Deming’s Red Bead Experiment

The red bead experiment is a useful tool to facilitate the discussion of addressing problems at work. It also highlights the interactive role between management and workers that involves trust in order to problem solve.

What You Can Learn From Delays

Delays are never fun, and they always come at the worst possible time. Here’s how my recent train experience reminded me about how I can better handle professional setbacks and delays.

5 Languages Spotlight: Acts of Service

In honor of Random Acts of Kindness Week, we wanted to focus on some of the best ways to show authentic appreciation to those who are encouraged by acts of service.