Digital Twins — The Future of Smarter Government
Digital twin technology is transforming government operations by creating real-time, virtual replicas of physical systems to help cities plan and respond.
Open Data Initiatives: How Public Sector Agencies are Making Transparency Matter
Many agencies see open data initiatives as a cornerstone of rebuilding public trust. Agencies now aim to make data valuable and accessible.
On the Road to Responsible AI
AI has come a long way in the past few years, and agencies have learned a lot about best practices. The good news is there’s a growing body of guidance.
Data Management’s Special Ingredient: Backup and Recovery
Managing data is no small feat. An array of data formats make it difficult. Then add legacy tech, data and communication siloes, limited-purpose applications, and ransomware to the mix. To use data securely, as a strategic asset, agencies need a simplified, cohesive approach to cyber resiliency.
Journey Maps Help You Find and Fix Problems
Journey maps are one of the most effective and perhaps underutilized ways of understanding what constituents experience and how best to serve them.
The Great Time Heist: How to Reclaim Minutes for Meaningful Dialogue
Ever sat through a presentation wondering where your time went? Learn how to make your presentations opportunities for meaningful dialogue.
Drones Expand Their Operational Scope From Disaster Relief to Risk Mitigation
A new generation of autonomous drone technology is transforming how government prepares for, responds to, and recovers from natural disasters.
January’s Online Training Opportunities
January’s online training lineup includes tips on goal setting, handling changes, enhancing cybersecurity, and more.
Making Tax Filing Work for Every American
Filing your taxes doesn’t need to be complicated. The IRS’ Direct File pilot program — building on decades of bipartisan support for such an approach — streamlines the filing process, saving Americans and the government significant time and expense.
The 2025 Modernization Playbook
As we head into the new year, here’s a roundup of issues and trends that will affect technology modernization efforts.