While your parents may advocate for company or agency loyalty, there are important reasons millennials are job hopping more and more each year. Mental and physical health, stronger engagement within your agency, and a more resilient sense of purpose are driving millennials to jump from one job to the next.
Are you here to do something or are you here for something to do?
What’s the secret to delivering customer service that’s at a “golden standard?” The answer lies in using an omnichannel approach that meets citizens where they are.
Based on feedback from our data analytics survey, several agencies are developing capabilities in-house. Others are using cloud-based, open source and custom-built tools. So what’s the best option for your agency?
If you do decide that it’s worth it to get a master’s degree, there are still four questions that you should seek answers to before enrolling in a program.
There’s a lot of mystery surrounding IT’s hottest buzzwords: DevOps and containers. Learn what these terms really mean and how your agency can use them to achieve your desired technical and business results.
By Dec. 31, agencies must manage permanent and temporary email records in an accessible electronic format. The onus is on agencies now to decide the right technological fit to meet the requirements.
Still not sure what NIST’s Cybersecurity Framework means for your agency? Check out our three takeaways from a recent chat with cybersecurity experts.
As baby boomers retire, organizations are faced with how to attract – and retain – younger employees. It’s a particular challenge for government organizations that may not seem like appealing – or lucrative – career paths. What do millennials – those 73 million individuals born between 1980 and 1996 – really want in a job?Read… Read more »
If your goal is to present information in an unbiased, stick-to-the-facts sort of way, bullet points may work just fine. But if you want your audience to become engaged in your work and take action? Consider the humble story as your communication model.