Finding Team Strengths
How can we harness the unique strengths of these workers to maximize the impact this new team will have on the mission of the agency while minimizing their weaknesses?
5 Ways to Be More Active at a Sedentary Job
Ever feel like you spend way too much time sitting on your bottom and not enough time up and about? There are many simple ways to add activity into your daily work routine. Keep reading for five ways to stay active even at a desk job!
Becoming a Change Leader – Building Guiding Coalition
Regardless of our position or experience, we all have blinds spots. We all have assumptions and beliefs that filter how we see the world. Without help from others, it’s nearly impossible to overcome our blinds spots.
Your Guide to the Dreaded 360 Degree Assessment
If you want to improve your leadership skills, you need to know how you’re perceived by the people around you. The best way to do that is through a 360 degree feedback survey.
Considering CRADAs
Created through the Federal Technology Transfer Act of 1986, Cooperative Research and Development Agreements (CRADAs) have been helping the government benefit from emerging technology for years.
5 Innovative Government Websites that Empower Citizens
To celebrate these government agencies’ inventive platforms, this week’s Intersection is here to show you some of the top government websites and hopefully inspire some newfangled digital growth at your agency.
How Gov Can Buy Better, Faster and Cheaper
Ready to start innovating your procurement processes but not sure where to start? Check out what the VA is doing to make these processes more effective and efficient.
How Authentic Appreciation Can Improve Staff Morale
We’ve found that one very effective way to make government employees’ daily lives better is to teach them how to communicate authentic appreciation to one another in the ways that are meaningful to each individual.
Leveraging Differences
If you are going the leverage the differences in your organization, you must acknowledge they exist.
Status of CAP Goals, Part 1: Customer Service
Improving customer service has been an off-and-on federal priority over a number of years. In fact, it is now more broadly referred to as “customer experience,” since research shows that “customer service” accounts for only a quarter of a customer’s overall satisfaction with their experience with a company or government agency.