Innovation in Government: Elections
I would argue that one of the most interesting reasons this election will be viewed as a tipping point is because of the role of technology in making voters’ experiences even better.
Empathy: What Hiring Managers Want Most
More than anything, FCC CIO David Bray wants employees who exude empathy. In an interview with GovLoop, he shared how empathy bridged a divide within his agency and how it guides the way he interacts with his team.
Avenues for Growth as a Government Employee
Working for the government allows you to move within your agency as well as between agencies. It also gives you the skillsets and a network that allows you to take a contracting and or a field-based position to strengthen your resume.
Building Experiences, Not Just Technologies
With so many technologies available for customer support today, it’s tempting for an agency to select the flashiest solution. But interacting with citizens is the ultimate goal. Learn how the right technology and an omnichannel approach can help.
What We Should Expect from the New President
This interview is part of a new DorobekINSIDER mini series with experts looking to help shape a management platform for the new administration. Check out all of the stories in the new series, Good Government Management, here. Have you ever made a list of expectations? It could have been your self-expectation list (like a listRead… Read more »
IoT: Mitigating the Risks of the Revolution
IoT provides a number of potential benefits for the federal space, but risks remain. There’s a long road ahead, but with stronger authentication methods, education and industry collaboration, the federal government could thrive in the IoT revolution.
Stop Talking About Yesterday
If I described our work in the present and future, wouldn’t that be more compelling, and interesting? Discussing how we work hard to support the continuous improvement culture, capacity, and results for state government? Yes, yes it would.
How to Keep Top Performers
How do you keep top performers when we are operating under tight fiscal budgets, few opportunities for promotion and Continuing Resolutions?
A Money-Saving Benefit You Are Not Using
The Federal Flexible Spending Account Program (FSAFEDS) will allow you to set aside money for your health- and dependent-care expenses and help you to save on your taxes. So why aren’t more federal employees signing up for this commonsense benefit?
What I Learned ‘Buying’ Our New City Digital Services
Through this process, we also discovered that we need to change the way we procure technology. So, now we are also embarking on a new journey: updating our process so we can more easily procure the technology of now and the future. Our staff requires 21st-century tools because the community deserves 21st-century service.