How to Empower Your High Achievers
The squeaky wheel gets the grease, and for this reason high achievers are often overlooked. Here’s how to empower your team’s superstars.
How Can Agencies Mitigate Risks of Using AI?
As artificial intelligence becomes more prevalent, governments are attempting to control its risks through internal guidance and legislation. Here’s where those efforts stand.
How Agencies Are Driving Innovation to the Edge
Across government, innovation is happening at the edge, leveraging cloud, artificial intelligence (AI), machine learning (ML) and related technologies.
How Government Agencies Can Accelerate New Employee Onboarding and Productivity
New employees face many onboarding challenges, including learning how to ask for and access agency information. Answer engine technology, though, is revolutionizing the process.
How to Implement Innovations
Innovation is more than a process: It’s a culture. Here’s how Philadelphia’s Office of Innovation and Technology makes it happen.
We Want You! To Think About a Job in Cybersecurity
A cybersecurity job may feel out of reach for many people. Traditionally, we’ve viewed cybersecurity professionals as highly trained technologists, fully embedded in the tech world. It’s time to reimagine what a cybersecurity job and a cybersecurity professional look like.
Unsung Heroes: The Technical Team Behind the US Administration for Children and Families
When one thinks of ACF, your mind might understandably drift toward the frontline workers, the policy makers, or the many initiatives undertaken to support vulnerable children and families across the United States. However, behind the scenes lies a team of dedicated professionals whose work is instrumental to ACF’s operations and mission: the technical team enabling… Read more »
Human Curated Knowledge Cannot Be Replaced With Automation
The answer engine is a groundbreaking solution that harmonizes the power of large language models — such as ChatGPT — with the irreplaceable insights that knowledge management professionals can offer.
Do You Collaborate?
There are many benefits of collaboration at work and in relationships. How can you identify, improve and expand upon collaborative opportunities?
Build an Innovative Ecosystem Through Cloud Architecture
If an agency wants to transform how it uses data, it needs to reimagine three core pillars of its data ecosystem: people, processes and technology.