What Is Your Leadership Agenda? 5 Tips for Becoming the Best Version of Yourself
Good leaders are intentional about the type of leader they want to be and what they want their leadership to accomplish.
Your Choice: Quiet Quitting or Quiet Thriving
Instead of quitting on the job and hoping others don’t notice, unengaged employees can find ways to make their work-life more interesting.
Strategies for Increasing Customer Engagement
Hear expert advice for increasing customer engagement.
DEIA & CX: Removing the Burden of Reluctance in Service Delivery with Communication
Agencies can adopt certain communications strategies to help remove the shame and stigma often associated with applying for government services, and to encourage greater diversity, equity, inclusion and accessibility in government programs.
Automation: How to Make Quick Work of Analytics
Data analytics can be like a puzzle — but one where you don’t even know which pieces will be in the final picture or what it will look like. Automation can get you out of the box.
Why Modernization Means More Than You Think
To be successful, any modernization project must address not just the technology but the processes and people.
Communicate With Confidence in the Workplace
Do you ever speak to a coworker and wish you could have phrased yourself better? Here are five tips on how to communicate with confidence in the workplace.
Is Your Team Losing Interest in DEI? 3 Ways DEI Leaders Tackle Diversity Fatigue Head on
Diversity fatigue takes place when the motivation for diversity, equity and inclusion (DEI) initiatives, and employee participation in them, declines. With the right strategies, though, DEI leaders can affect change when momentum wanes.
From Scarcity to Abundance: Reframing Budgetary Surpluses
Last month, Governing magazine released an article on the biggest issues to watch in 2023, and budgets made the top of the list. The article highlighted many reasons for optimism about the financial health of most governments — many of which are seeing surpluses — but it carried a cautionary tone and conveyed a scarcityRead… Read more »
How to Convey Your Value at Work, for Real
The workplace can be tough, and it can be hard to prove your value to managers and co-workers, especially as you’re climbing the ranks of government. Need some ideas? Here’s point-by-point guidance from a government expert in the know.