Considerations When Making the Jump to Cloud
This e-book shares the myths and misconceptions agencies need to know before committing to a cloud resource.
Dig Deep to Defend Your Agency
This video explains how a defense-in-depth solution can protect your cloud environment.
Catch Me Up: Where Are We With CMMC?
The Defense Department’s Cybersecurity Maturity Model Certification (CMMC) is designed to protect sensitive information from cyberthreats. The CMMC’s implementation, though, has been a long time coming.
Using AI and ML to Make the Most of Your Data
Artificial intelligence and machine learning can help make your data more readily searchable. Here’s how some agencies have used them successfully.
Top 5 Elements of EX Moments That Matter
Good employee experiences (EX) should recognize Moments that Matter — that is, both good and bad moments, some outside an agency’s direct control, that span a government employee’s career.
Procurement Tips: Help Us Save You From Us
Government procurement isn’t easy. Here’s what the process looks like from the private-sector side.
How DevOps Improves the Customer Experience
While the concept of DevOps can be confusing, and is often surrounded by hype, it is important for agencies to understand what DevOps is and why it is essential to helping them meet their goals for improving customer experiences.
Journey Maps: Tracing Real-world CX
Journey maps track a typical consumer experience with a product or service. They’re complex, require careful planning — and can be an invaluable tool for agencies looking to improve their customer engagement.
The Power of Mindfulness
Government transformation expert Mika Cross collaborates with Mindful NOAA co-founder and program manager, Garth Smelser, to discuss the meaning of mindfulness.
How to Improve Cybersecurity Through Simplicity
The problem is not just the number and frequency of potential cyberthreats, but the complexity and diversity of the threat vectors used to compromise agency systems, networks, and data. An integrated cybersecurity mesh platform can help.