How Agencies Use AI Today
Although recent reports make AI sound like something new and untested, government (and industry) have been using some practical forms of AI for years. Here’s a rundown.
Quick and Dirty Tips for Conflict Resolution
Conflict resolution doesn’t have to be awkward or result in a blowup. Here are a few simple tricks to de-escalate tense work situations.
Recognizing Signs of an Impending Layoff or Staff Reduction
With government organizations, impacts from budgetary constraints, a noticeable decline in tax revenues or higher expenditures could indicate possible layoffs or shutdowns. Keep an eye on discussions around budget cuts or financial challenges.
Selling a Generative AI Project Internally to Government Leaders: A Strategic Approach
While generative AI (GenAI) presents a unique opportunity to streamline operations and improve citizen engagement, it’s not a mature technology. How can you overcome internal skepticism and help your leaders consider a practical GenAI project?
Do the Right Thing
Suggestions for doing the right thing at work. At all times, follow your conscience. As a manager of people, make it easy for them to do the right thing.
How to Decide if AI Can Help You Out
Generative AI can be a great tool, but you need to think carefully about how to use it.
10 Ways to Enhance Equity and Accessibility in Identity Verification (Part 2)
Here’s how to implement a robust identity verification system that doesn’t unfairly exclude people from services they deserve.
A Growth Mindset Changes Your Brain, Neuroscientists Say
Studies find that if you consistently seek to learn from your mistakes, the better you will get at doing so.
What to Do When You’re Overloaded
This blog is a recap of the August 28 Communities of Practice online training.
Using Low-Code and No-Code Tools Effectively
While low-code and no-code tools can provide benefits, agencies should be judicious in how they use them and understand the limitations of what they can provide.