Miami-Dade County Tackles Cloud Projects In-House
The county provisions and manages 99 percent of all its infrastructure in-house. Staff are trained and are experienced with managing most of the county’s IT environment.
How to Get What You Want
The message is clear to me. I need to know what I want and know how to effectively communicate it. It just might be that I’ll get exactly what I want!
A 21st Century Revolution – How Open and Big Data are Changing the World
Ready or not, the big data revolution is upon us. And as more government agencies open data and other organizations generate it otherwise through the influx of connected devices, data will play a role in everything we do.
Measuring Workplace Satisfaction of Federal Law Enforcement
According to a recent review by the Partnership for Public Service, federal law enforcement employees are the happiest in the federal government. Learn where other organizations stand and what you can do to improve happiness at your agency.
Preventing Security Breaches Through Printer Protection
Are your printers secure? This question probably isn’t something you are thinking about often, but it should be. Learn how HP is helping the DoD lock down their printers.
Is the Next Generation of Government Citizen Services in Chat Bots?
The phrase “customer service” has often sounded like an oxymoron to anyone who has endured interminable lines at the DMV, navigated maze-like call centers, or even attempted to get a simple answer from a website. Help could be on the way – and sooner than you think.
5 Things to Consider as Government Becomes More Data-Driven
The rise of data has opened new doors for government agencies. Here are five of the most important tasks to consider as your agency seeks to better incorporate data into the decision-making process.
DorobekINSIDER Book Club: Eggers’ Delivering on Digital
I love books — I just do. I never get to read as much as I hope, particularly these days, but when one finds a book that causes you to really think… well, that is something that deserves celebration. One of the best ways I’ve found to make books come alive is as part ofRead… Read more »
The Case For and Against Multiple Social Media Accounts
It’s vital to think through the strategic pros and cons of having one or multiple social media accounts for your brand.
Promoting Intra-Agency Collaboration to Embrace FITARA
If you’re looking for insight on who’s collaborating around the Federal Information Technology Acquisition Reform Act and how they’re doing it, these tips are for you.