There was a time when government paid little attention to how consumers interacted with it, and the Department of Veterans Affairs was no different. But today, the VA is at the forefront of changing that. The VA’s deputy chief veterans experience officer explains both her vision and the obstacles ahead.
Federal agencies often lack the financial resources to pay for IT modernization expenditures up front, despite the long-term cost savings of that approach. Instead, agencies are relying on on-demand consumption models that deliver simplified and predictable pricing.
Agencies have a choice beyond on-prem and public/private/hybrid cloud operations that offers the best of both worlds: on-demand, single-tenant architecture.
Agencies and employees need to sharpen five skills to succeed in 2023 and beyond, including developing stronger written and oral communication abilities and better problem-solving talents. And artificial intelligence will play an increasingly significant role.
We all can make a positive impact on our communities, and so as the New Year begins, we offer four ways for you to make a difference.
Moving data to the cloud helps eliminate silos that can make constituent services both fragmented and frustrating.
From the types of attacks that take place, constantly increasing vulnerabilities, and growing automation and digitization, it’s crucial that governments monitor their security.
North Carolina takes a whole-of-state approach to cybersecurity to help share expertise with agencies that may lack the resources to defend themselves.
Community emergency responders can have a hard time finding the caller on sprawling bases and agencies. Here’s a tool that can help.
Hard work is vital to success, but research proves that something else helps as well: visualizing the process for completing an outstanding project.