Redefining Modern Civic Engagement
Civic engagement has become a word to describe anything in government that touches the citizen. The modern civic engagement we are imagining moves in the opposite direction.
The Best Government Mobile Apps for Business… and Your Office
With an increasingly mobile American population, most U.S. federal government agencies have launched mobile-optimized “responsive” versions of their official websites for citizens. A smaller number of agencies have taken the extra step to develop specialized apps for mobile devices like smartphones and tablets, and most of those apps are aimed to consumers / citizens.
Top 13 Job Lists for Government
Make your job search easier with these top government job search engines and listservs.
To Shame or Not to Shame
As public employees, we may find ourselves in the public eye even when our jobs are behind the scenes. Like it or not, we are held to a higher standard than the general public. We have more to lose if we make a mistake on social media.
Be an Agent of Change. Here Are 3 Small But Important Steps to Help
For any organization, big or small, we have three important lessons to share to help you navigate your own digital transformation. They tackle the intricacies of setting everyone on a common course, building collaboration, and managing expectations.
HUD’s Approach to Engage Millennials Early and Often
Data shows that millennials are leaving government at faster rates than Gen Xers and baby boomers. And although the outlook seems bleak, agencies should use this data to fuel change and new ideas that keep all employees, especially newly hired millennials, engaged and inclined to stay on board.
Fighting Indiana’s Opioid Epidemic with Data
Spurred by serious concerns about the rise of opioid use statewide — and a fascination with data — state employees combined disparate datasets to visualize and combat Indiana’s drug epidemic.
Social Media Metrics: Don’t Be a ‘Like’ Counter
I challenge you to look beyond simple metrics and start listening to your audience. Ask them real questions you want real answers to. Often times, you can learn first-hand what people in our communities really do want and need from us.
On the Nature of Styleguides
Styleguides are useful because consistency is the only editorial virtue. There’s nothing foolish about consistency. But styleguides don’t produce plain language that answers users’ needs. They won’t fix everything–they’ll just make publishing a little easier.
Elevating the Citizen Experience with Digital Government
Amidst the enticing aroma of bagels, government and industry employees gathered at GovDelivery on Tuesday morning for a panel on elevating the citizen experience in digital government. The foundation of the panel was a report that GovDelivery published recently on trends in digital government engagement. The panel consisted of three current and former government employeesRead… Read more »