Make Your Records a Productivity Asset

Getting your records from paper to digital can be a daunting task. But with the right help, it can make your data into the useful tool it was always meant to be.

How HUD’s Customer-focused Mindset Shapes Its Mission-focused Strategy

To address the affordable housing crisis, the Department of Housing and Urban Development (HUD) is employing new strategies to help both troubled consumers and the HUD staff who assist them.

10 Advantages I’ve Gained From Being a GovLoop Featured Contributor (and How You Can Benefit, Too)

There are many benefits to being a GovLoop featured contributor. Here, one program participant shares 10 reasons why the program has been so professionally and personally rewarding for her.

A New Way to Think About Managing Data

Legacy data management solutions weren’t designed to analyze data scattered across an organization, most likely in siloed systems and both on premises and in the cloud. What agencies need is a common data platform that indexes the data where it currently exists.

What the Digital Transformation Journey Looks Like for State and Local Governments

A robust digital transformation strategy can help state and local governments better meet citizen expectations. Experience-as-a-service, or XaaS, solutions play an important role.

A Healthy Dose of Simplification at CDC

The pandemic drew new attention to the convulated process of data sharing between the Centers for Disease Control and Prevention and state and local authorities. A new cloud-based initiative has modernized the system.

Five Ways to Make Your Forms Accessible to Everyone

It’s essential for governments to do everything they can to make their forms as accessible as possible, as they are critical gateways to public services.